We provide service support throughout the entire lifecycle of the machines, from installation through the post-warranty period.
Every ALWIDOR machine is delivered with a manufacturer warranty covering defects in materials and workmanship. Claims are handled directly by our service team.
Our technicians install the machines on site, connect power and air, and calibrate them on your own profile stock. The line is handed over ready for production.
Direct access to the team that built your machine for troubleshooting, calibration and usage questions — with no call centre in between.
Hands-on training for new operators on every station, covering safe operation, adjustment and routine upkeep.
Common wear parts are kept in stock and dispatched quickly, so a worn component never stops a station for long.
Many issues can be diagnosed and resolved over a live video or remote session, saving you both downtime and a site visit.
Send us the machine reference and a description of the issue. Our team will review the information and assist you as soon as possible.
